Alignment between Brand & Religion: Does it exist?

Authors

  • Mubashar Hassan Zia Riphah International University, Islamabad, Pakistan
  • Sajjad Hussain Riphah International University, Islamabad, Pakistan
  • Ali Haider International Islamic University, Islamabad, Pakistan
  • Shoaib Shafique Riphah International University, Islamabad, Pakistan
  • Amer Rajput COMSATS University, Islamabad, Pakistan

Keywords:

Religiosity, Cause-Related Marketing (CRM), Brand Loyalty, CSR

Abstract

Religion is one of the most important source of beliefs and values, which play a pivotal role in shaping behavior, while its implications particularly for consumers’ psychology remain nascent. Grounding on Social Exchange Theory (SET), this study will address the impact of antecedents on brand loyalty in the presence of religiosity. For the purpose, total 460 consumers responded to the survey questionnaire. Based on Structural Equation Modeling, the study found that religious values play a major part in shaping consumer’s brand loyalty and develop theoretical linkages in previously neglected area. As regards practical implications of the study, managers can make better customer engagement programs like involving them in social causes. Study also highlights some future avenues.

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Published

2020-09-03